Terms of Service (ToS)
Last updated: February 3, 2026
These Terms of Service (hereinafter "ToS") govern access to and use of the NyloPay platform, including the website, mobile applications, and all associated services (hereinafter "the Platform").
By creating an account or using NyloPay services, the user acknowledges having read, understood, and accepted these ToS without reservation.
1. Introduction to NyloPay
NyloPay is a digital financial services platform that enables, in particular:
local and international money transfers;
receiving and sending funds;
managing electronic wallets;
accessing services through authorized NyloPay agents.
NyloPay acts as a technological and financial intermediary, in compliance with applicable regulations.
2. Access Conditions
Use of NyloPay is reserved for individuals who are:
at least 18 years old;
have legal capacity;
use the Platform in accordance with the laws in force in their country of residence.
NyloPay reserves the right to refuse or suspend access to any user who does not comply with these conditions.
3. Account Creation
To access the services, the user must create a personal account and provide accurate, complete, and up-to-date information.
The user is solely responsible for:
maintaining the confidentiality of their login credentials;
all activity carried out from their account.
Any suspected fraudulent use must be reported immediately to NyloPay.
4. Identity Verification (KYC)
In accordance with legal obligations (KYC/AML), NyloPay may require:
a valid form of identification;
proof of address;
All information necessary for the prevention of fraud and money laundering.
Refusal to provide this information may result in the limitation or suspension of services.
5. Use of Services
The user agrees not to use NyloPay for:
illegal activities;
money laundering or terrorist financing;
fraud, identity theft, or any malicious activity.
NyloPay reserves the right to block any suspicious transaction without prior notice.
6. Fees and Commissions
The fees applicable to transactions are displayed transparently before validation.
NyloPay may change its rates at any time. New rates will apply to future transactions only.
7. Role of NyloPay Agents
NyloPay agents are authorized independent partners.
NyloPay is not responsible for actions taken outside the official framework of authorized services.
Any complaint related to an agent must be reported through official NyloPay channels.
8. Security
NyloPay implements advanced technical and organizational measures to protect data and transactions.
However, the user acknowledges that zero risk does not exist on the Internet.
9. Suspension and Termination
NyloPay reserves the right to suspend or terminate an account, without prior notice, in the event of:
a violation of the Terms and Conditions;
fraudulent or suspicious activity;
legal or regulatory obligation.
The user may terminate their account at any time, subject to the closure of any pending transactions.
10. Liability
NyloPay shall not be held liable for:
losses resulting from improper use;
temporary service interruptions;
acts of third parties or force majeure.
11. Data Protection
Personal data is processed in accordance with the NyloPay Privacy Policy, which is incorporated by reference into these Terms and Conditions.
12. Intellectual Property
All NyloPay content, trademarks, logos, and graphic elements are protected by intellectual property laws.
Any unauthorized reproduction is strictly prohibited.
13. Modification of the Terms of Service
NyloPay reserves the right to modify these Terms of Service at any time.
Users will be notified of any substantial changes.
14. Governing Law and Jurisdiction
These Terms of Service are governed by the laws applicable in the country of NyloPay's legal registration.
Any dispute will be subject to the jurisdiction of the legally competent courts.
15. Contact
For any questions or complaints:
📧 support@nylopay.com
NyloPay – Transfer with confidence.
